At Narayan Pearls, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process, subject to the following terms:
Eligibility for Returns
You may initiate a return within 7 days of receiving your order.
Items must be unused, unworn, and in their original packaging with all tags intact.
A valid proof of purchase (order number or invoice) is required.
Returns are not accepted for personalized or custom-made jewelry unless the item is defective or damaged.
How to Initiate a Return
To initiate a return, please contact our customer support team at 9940173701, with the following details:
Order number
Reason for return
Photos of the product (if damaged or defective)
Our team will guide you through the return process and provide the return shipping address.
Return Shipping
Customers are responsible for return shipping charges unless the product is defective or incorrect.
We recommend using a trackable courier service to ensure safe delivery of returned items.
